Privacy Policy

Gaia Trade is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website https://www.gaia-trade.com or interact with our services.

1. Information We Collect

We may collect and store the following types of information:

Contact Information: such as name, email address, phone number, and company name.
Business Details: including shipping addresses, product interests, and industry details relevant to your business needs.
Communication Records: when you contact us via forms, emails, or chats.

2. How We Use Your Information

We use your information to:

Respond to inquiries and provide customer support
Process and fulfill orders or service requests
Improve website functionality and user experience
Send updates, marketing emails, or promotional offers (you can opt out at any time)
Comply with legal obligations or enforce our terms

3. How We Share Your Information

We do not sell your personal data. We may share your information with:

Trusted third-party service providers (e.g., web hosts, logistics providers, payment processors)
Legal authorities, if required by law or to protect our rights
Our affiliated companies for service delivery and customer support

4. Data Security

We implement standard measures to protect your information from unauthorised access, loss, or misuse. However, no internet transmission is ever 100% secure.

5. Cookies and Analytics

We use Google Analytics to understand user behaviour and improve our site.

6. Your Rights

You may request to:

Access or update your personal data
Opt-out of marketing communications
Request deletion of your data (where legally applicable)

To exercise these rights, please contact us at: office@gaia-trade.com

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the date of last update.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Gaia Trade
Email: office@gaia-trade.com
Website: https://www.gaia-trade.com